Factory Call Logs

Warranty vs paid

By call log, from the REASON field

Call logs by month

Call Date on the log

Reason

Failure mode

Per item (a call log can have up to 3 items)

Component / process PN

Per item

Parts ordered

Part # on the parts order, by quantity

Dealer

Drive type

Items

Call dateSerialDriveDealerJobReason#ComplaintFindingsResolutionComponent PNFailure modeDispositionParts orderedTech